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[Migrated content. Thread originally posted on 15 February 2011]

I have a linux server on which i want to deploy visual cobol software.
This server is not connected to the web.
I have an evalution license.

When i want to install the license, i get the following :

Micro Focus Licensing Administration
====================================
[Feb 15, 2011 2:37:53 PM] v10000.1.315

1. Online Authorization.
2. Check License Status.
3. Advanced Configuration Options.
4. Manual License Installation.
5. Revoke Licenses.
6. Get Machine Id.

99. Exit

Enter Option: 1
Authorize...
You should have received a 16-digit authorization code from Micro Focus

Enter 16-digit authorization code or to abort: some code
Connecting to authorization server...
### Unable to authorize General failure Connection timed out
You can try manual authorization using a web browser.
Go to web site supportline.microfocus.com/activation
You will need:

Authorization code: some code
Old Machine ID: old id. New Machine ID: new id.
Follow the instructions on the webpage then select option Manual License Installation.

When i visit the activation web site and follow the instructions i get the following error :

Exception: Unable to retrieve License information ,Erc=-1 : The server locking criteria given is invalid.

Is there a problem with this license ?

Best regards,

Renzo

[Migrated content. Thread originally posted on 15 February 2011]

I have a linux server on which i want to deploy visual cobol software.
This server is not connected to the web.
I have an evalution license.

When i want to install the license, i get the following :

Micro Focus Licensing Administration
====================================
[Feb 15, 2011 2:37:53 PM] v10000.1.315

1. Online Authorization.
2. Check License Status.
3. Advanced Configuration Options.
4. Manual License Installation.
5. Revoke Licenses.
6. Get Machine Id.

99. Exit

Enter Option: 1
Authorize...
You should have received a 16-digit authorization code from Micro Focus

Enter 16-digit authorization code or to abort: some code
Connecting to authorization server...
### Unable to authorize General failure Connection timed out
You can try manual authorization using a web browser.
Go to web site supportline.microfocus.com/activation
You will need:

Authorization code: some code
Old Machine ID: old id. New Machine ID: new id.
Follow the instructions on the webpage then select option Manual License Installation.

When i visit the activation web site and follow the instructions i get the following error :

Exception: Unable to retrieve License information ,Erc=-1 : The server locking criteria given is invalid.

Is there a problem with this license ?

Best regards,

Renzo
Please contact your local Supportline and have an incident created for this problem.
This is the best, fastest way to get a licensing issue sorted out for you.

Thanks.

[Migrated content. Thread originally posted on 15 February 2011]

I have a linux server on which i want to deploy visual cobol software.
This server is not connected to the web.
I have an evalution license.

When i want to install the license, i get the following :

Micro Focus Licensing Administration
====================================
[Feb 15, 2011 2:37:53 PM] v10000.1.315

1. Online Authorization.
2. Check License Status.
3. Advanced Configuration Options.
4. Manual License Installation.
5. Revoke Licenses.
6. Get Machine Id.

99. Exit

Enter Option: 1
Authorize...
You should have received a 16-digit authorization code from Micro Focus

Enter 16-digit authorization code or to abort: some code
Connecting to authorization server...
### Unable to authorize General failure Connection timed out
You can try manual authorization using a web browser.
Go to web site supportline.microfocus.com/activation
You will need:

Authorization code: some code
Old Machine ID: old id. New Machine ID: new id.
Follow the instructions on the webpage then select option Manual License Installation.

When i visit the activation web site and follow the instructions i get the following error :

Exception: Unable to retrieve License information ,Erc=-1 : The server locking criteria given is invalid.

Is there a problem with this license ?

Best regards,

Renzo
Hi Renzo,

The activate your product with the option "Authorization code" you need to stabilish a web connection.

Follow the @chrisg advise to activate your copy by SupportLine using the "Manual License Installation".

Best Regards,
Cyro Coral

[Migrated content. Thread originally posted on 15 February 2011]

I have a linux server on which i want to deploy visual cobol software.
This server is not connected to the web.
I have an evalution license.

When i want to install the license, i get the following :

Micro Focus Licensing Administration
====================================
[Feb 15, 2011 2:37:53 PM] v10000.1.315

1. Online Authorization.
2. Check License Status.
3. Advanced Configuration Options.
4. Manual License Installation.
5. Revoke Licenses.
6. Get Machine Id.

99. Exit

Enter Option: 1
Authorize...
You should have received a 16-digit authorization code from Micro Focus

Enter 16-digit authorization code or to abort: some code
Connecting to authorization server...
### Unable to authorize General failure Connection timed out
You can try manual authorization using a web browser.
Go to web site supportline.microfocus.com/activation
You will need:

Authorization code: some code
Old Machine ID: old id. New Machine ID: new id.
Follow the instructions on the webpage then select option Manual License Installation.

When i visit the activation web site and follow the instructions i get the following error :

Exception: Unable to retrieve License information ,Erc=-1 : The server locking criteria given is invalid.

Is there a problem with this license ?

Best regards,

Renzo
Hi,

solved by supportline.

Thanks,

Renzo
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