problem activate free license

I download the free trial visual cobol for visual studio but it is not possible to activate

Thank you for contacting Micro Focus Community.
Can you please provide a bit more information? You say that it is not possible to activate, what do you mean? Are you getting an error? And if so what error is it? Would you please send me any possible screenshot? And can you also please send me the product serial number?
please send these informations to supportline@microfocus.com under the Attn of Rosa.

Regards,
Rosa Calleri

I download the free trial visual cobol for visual studio but it is not possible to activate

Thank you again.
I still need some more information. Would you please reply to the questions I asked yesterday?

Can you give me your email address?
Do please send it to supportline@microfocus.com

Thank you.
Rosa