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???  It appears that the Supprt-Line Incident Reporting entry form is suddenly not recognizing "serial number", "product", etc., which this info is no doubt apparently tied to my authorized log-in.  These fields are not defaulting nor will they allow entry. This was working last week, as I entered an Incident last week with no problems. ???

Also, when you review existing incidents, they have an incorrect date on them.  For example, an incident I entered last week now shows a December 2015 date on it.

Thanks,

Austin

???  It appears that the Supprt-Line Incident Reporting entry form is suddenly not recognizing "serial number", "product", etc., which this info is no doubt apparently tied to my authorized log-in.  These fields are not defaulting nor will they allow entry. This was working last week, as I entered an Incident last week with no problems. ???

Also, when you review existing incidents, they have an incorrect date on them.  For example, an incident I entered last week now shows a December 2015 date on it.

Thanks,

Austin

I have opened an incident for you and an email has been sent to your corporate email address.

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