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Quick heads-up for ops teams — we just launched a short, focused demo for AI Predictive Pulse. In 15 minutes you’ll see how AI Predictive Pulse helps you: Remediate job failures faster with AI-driven root-cause hints and suggested actions Proactively detect and predict anomalies before they become SLA incidents Unify multiple schedulers into one single pane of glass, eliminating swivel‑chair monitoring Why watch: cut MTTR, prevent SLA breaches, and get a consolidated view of your workloads — all in a compact, operations‑centric walkthrough. In case the video player does not work for your computer or browser, please feel free to watch it here.Have questions or want a tailored walkthrough for your environment? Reply here or DM me and we’ll set it up.
Understanding agent volume – or the number of tasks completed by each agent – is critical for maintaining system performance and stability. If you notice that processing times are longer than usual, it may be a sign that your agent volume needs attention. Regularly monitoring agent volume allows you to identify potential bottlenecks and optimize how jobs are assigned, making the most of your resources and ensuring your workflows continue to run smoothly as your business grows. So why does agent volume matter? Managing agent volume is critical because as your business grows, the number of workflows increases. Distributing jobs across a larger agent pool prevents bottlenecks and ensures workloads run on time. Also, if one node fails, other agents can pick up pending tasks, which minimize disruption. How to check agent volume in Zena and Enterprise Orchestrator To view the agent volume report: Navigate to Operations in the main menu. Under System Reports Click on Agents. Right-Click Se
Rocket Zena and Enterprise Orchestrator introduces new the new self-service automation add-on, a streamlined interface designed to empower non-technical users to engage with automation in a secure, intuitive way. This update also comes with several improvements designed to make automation easier to use across different and complex IT environments. Whether you’re an IT Ops pro or a citizen automator, 4.5.1 marks a milestone in maximizing the value of automation through broader accessibility. What is Self-Service Automation? For central IT teams, self-service automation securely extends automation capabilities to business units, helpdesk agents, and beyond – without giving up IT oversight. This shift reduces the burden on IT, cuts down on routine service tickets, and helps teams focus on higher-value initiatives. New Integrations Available Cloud Integrations: Now all customers can easily define the following tasks/monitors at no additional cost. Amazon EventBridge®, Amazon® SQS
A fragmented approach to integration is the last thing you want when managing complex workflows across different systems. IBM® i Integration made simple IBM® i systems are known for their reliability and security. But managing schedules and data workflows within them can get complicated, especially if you're running other applications simultaneously. Rocket® Zena eliminates this complexity by integrating directly with IBM® i to automate and manage batch jobs seamlessly. What does this mean for you? Automate your daily batch processing without manual intervention Schedule and monitor jobs across multiple IBM® i systems from a single control panel Gain detailed reporting on task progress to ensure full transparency Optimize Oracle processes with Rocket® Zena™ Oracle databases and applications power critical operations in businesses worldwide. However, manually organizing workflows and ensuring they interact smoothly with other systems can quickly drain resources. Rocket® Z
Rocket® Zeke™ users often find themselves grappling with date requirements that shift based on specific conditions like perpetual tasks, year-over-year calendar changes, or relative date formatting. That’s where date manipulation variables come into play. With Zeke’s robust system of date manipulation variables, you handle relative dates and date formats seamlessly, all while ensuring operations remain precise and efficient. This guide will walk you through what Date Manipulation Variables are, how to use them, and which best practices can optimize your workflows. What are date manipulation variables? Date Manipulation Variables in Zeke are powerful tools that allow you to dynamically calculate relative dates based on predefined parameters. Schedule events, run automated reports, or kickstart workflows with variables that provide flexibility by using relative selectors for custom date formatting. Key features Versatile formatting - Customize dates with dynamic variables to adapt to
We know your busy and, on the go. That’s why That’s why we designed the Mobile Browser Client—a smartphone-optimized, browser-based app designed to deliver effortless task management and insights you need What is the Mobile Browser Client? The Mobile Browser Client is an application that provides mobile access to key operational tools. Whether you're tracking milestones or assigning tasks, this client is designed to help you stay on top of your projects anytime, anywhere. Built specifically for smartphones, it brings a streamlined experience to the palm of your hand. Here’s what the Mobile Browser Client offers: Key Features: Dashboard Get a comprehensive overview of current operations at a glance. The dashboard provides insights into active projects and their progress so you can quickly identify what requires your attention. Processes Manage ongoing processes with ease. Whether you need to initiate new ones or track current workflows, this feature keeps everything organized and
AI Predictive Pulse provides each customer with their own dedicated instance and database, meaning your sensitive information is stored in an isolated environment. Simply put, your data is your own—there's no sharing between customers. This architecture is crucial in maintaining data privacy and ensuring compliance with rigorous security standards. To bolster this, AI Predictive Pulse adheres to a comprehensive suite of certifications designed to safeguard customer data. These certifications demonstrate our commitment to maintaining the highest standards of information security, privacy, and compliance on a global scale. Here's a closer look at the certifications powering our robust data management: SOC 2 Type 1 and Type 2 Compliance SOC 2 compliance ensures that the system overseeing your data is designed with security, availability, processing integrity, confidentiality, and privacy in mind. With both Type 1 and Type 2 certifications, AI Predictive Pulse not only meets the framework
When managing workflows across test, production, and development environments, it's crucial to ensure smooth transitions. Every environment requires tailored changes—like updating machine names or user accounts—to maintain compatibility. With Secure Promote, our change control add-on, Zena users now have the power to securely and automatically transfer new and updated definitions between environments, eliminates manual errors, reduces unnecessary workload, and ensures consistency across environments If you have Enterprise Orchestrator, you’re already enjoying Secure Promote! See more details here. Key Benefits of Secure Promote Here’s how Secure Promote enhances your Zena experience: Streamlined Process: gone are the days of manually sorting through folders or relying on time-consuming spreadsheets. Secure Promote automates the entire process while giving your team reliable control over the movement of definitions. Enhanced Accuracy and Security: with built-
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