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Cannot log in to Support Desk

  • January 21, 2019
  • 3 replies
  • 0 views

TakafumiYamamoto
Forum|alt.badge.img

Hi all,


I cannot log in to Uniface Support Desk just now.

When I clicked 'Log In' button, I got the message 'We're Sorry... Unexpected error when handling authentication request to identity provider'.

Is there anyone else who had the same issue?


Kind regards,

Takafumi

3 replies

Jan Cees Boogaard

Hi all,


I cannot log in to Uniface Support Desk just now.

When I clicked 'Log In' button, I got the message 'We're Sorry... Unexpected error when handling authentication request to identity provider'.

Is there anyone else who had the same issue?


Kind regards,

Takafumi

Hi Takafumi,


There is a problem with the authorization. It is being worked on. I will send a new reply when the problem is fixed.


Best regards,


Jan Cees


Jan Cees Boogaard

Hi all,


I cannot log in to Uniface Support Desk just now.

When I clicked 'Log In' button, I got the message 'We're Sorry... Unexpected error when handling authentication request to identity provider'.

Is there anyone else who had the same issue?


Kind regards,

Takafumi

Hi Takafumi,


It is fixed now. Service Desk can be accessed and used again.


Best regards,


Jan Cees


TakafumiYamamoto
Forum|alt.badge.img

Hi all,


I cannot log in to Uniface Support Desk just now.

When I clicked 'Log In' button, I got the message 'We're Sorry... Unexpected error when handling authentication request to identity provider'.

Is there anyone else who had the same issue?


Kind regards,

Takafumi

Hi Jan Cees,


Thank you for reply.

I confirmed that I could log in.

So this topic can be closed now.


Kind regards,

Takafumi