IDE not showing when I start it

Hi, 

I just finished setting up a project in Uniface 10.4 and for some reason when I start the IDE it shows me the console but when I click "ok" it won´t show the IDE.

P.D. When I see the task manager there is an uniface process 

Regards

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Alejandro Blanco Uribe
Compuamerica C.A.
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Hi

Does it start if you first stop the Uniface-process?
Try doing the following change in the ini-file

[application]
logotime=1 
logosynch=on 

This solved the same kind of problem for us last week.
It was a common problem in Windows 8, but now solved the problem even for Windows 10.

Regards RogerW

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Roger Wallin
Abilita Oy
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Hi

Does it start if you first stop the Uniface-process?
Try doing the following change in the ini-file

[application]
logotime=1 
logosynch=on 

This solved the same kind of problem for us last week.
It was a common problem in Windows 8, but now solved the problem even for Windows 10.

Regards RogerW

------------------------------
Roger Wallin
Abilita Oy
------------------------------

Hi Roger, 

It doesn't start when I stop the ide.exe process and the change to the ini-file didn't work either.
Also the default IDE that comes with the installation has the same issue.

Regards

------------------------------
Alejandro Blanco Uribe
Compuamerica C.A.
------------------------------

Hi Roger, 

It doesn't start when I stop the ide.exe process and the change to the ini-file didn't work either.
Also the default IDE that comes with the installation has the same issue.

Regards

------------------------------
Alejandro Blanco Uribe
Compuamerica C.A.
------------------------------

Hello Alejandro

Do you have connection to the internet ?
If you can't go outside your local environment you can try
[PROXY_SETTINGS]
$SERVER = 127.0.0.1


[LOGICALS]
DOCUMENTATION_LOCATION to chm:


You can set $ioprint=511 and check the log file for errors.
Insufficient permissions on folders used can also cause problems.

Best regards
Peter Beugel
Principal Technical Support Engineer
Rocket Software B.V.

------------------------------
Peter Beugel
Rocket Internal - All Brands
Amsterdam NL
------------------------------

Hello Alejandro

Do you have connection to the internet ?
If you can't go outside your local environment you can try
[PROXY_SETTINGS]
$SERVER = 127.0.0.1


[LOGICALS]
DOCUMENTATION_LOCATION to chm:


You can set $ioprint=511 and check the log file for errors.
Insufficient permissions on folders used can also cause problems.

Best regards
Peter Beugel
Principal Technical Support Engineer
Rocket Software B.V.

------------------------------
Peter Beugel
Rocket Internal - All Brands
Amsterdam NL
------------------------------

Hi Peter,

Thanks for your reply, 

This is the log results when using $ioprint=511:

2022-01-26 12:20:57.87 - Uniface session started
Using license option LM_LICENSE_FILE C:\\ProgramData\\Uniface 10 Enterprise Edition\\License\\sntlcloudp_configuration_unifacebv.xml

Requesting licenses from a license file.
Using license manager Sentinel
Loaded 'lsapiw64.dll' from C:\\Usys104\\common\\bin\\lsapiw64.dll, version: 9, 8, 0, 0048
Loaded 'lspmgmtinit64.dll' from C:\\Usys104\\common\\bin\\lspmgmtinit64.dll, version: 9, 8, 0, 0048
Existence check: C:\\ProgramData\\Uniface 10 Enterprise Edition\\License\\lservrc is a file.
Existence check: is a directory.
Existence check: is a directory.
Existence check: is a directory.

After checking the lservrc file it gets stuck infinitely on Existence check: is a directory.

Best Regards

------------------------------
Alejandro Blanco Uribe
Compuamerica C.A.
------------------------------

Hi Peter,

Thanks for your reply, 

This is the log results when using $ioprint=511:

2022-01-26 12:20:57.87 - Uniface session started
Using license option LM_LICENSE_FILE C:\\ProgramData\\Uniface 10 Enterprise Edition\\License\\sntlcloudp_configuration_unifacebv.xml

Requesting licenses from a license file.
Using license manager Sentinel
Loaded 'lsapiw64.dll' from C:\\Usys104\\common\\bin\\lsapiw64.dll, version: 9, 8, 0, 0048
Loaded 'lspmgmtinit64.dll' from C:\\Usys104\\common\\bin\\lspmgmtinit64.dll, version: 9, 8, 0, 0048
Existence check: C:\\ProgramData\\Uniface 10 Enterprise Edition\\License\\lservrc is a file.
Existence check: is a directory.
Existence check: is a directory.
Existence check: is a directory.

After checking the lservrc file it gets stuck infinitely on Existence check: is a directory.

Best Regards

------------------------------
Alejandro Blanco Uribe
Compuamerica C.A.
------------------------------

Hello Alejandro

Looks like checkout is hanging.
As you are registered in our administration I have opened a case for you :
This should be handled via our support channel.

Best regards
Peter Beugel

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Peter Beugel
Rocket Internal - All Brands
Amsterdam NL
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