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New Wishes


Iain Sharp
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I've had a careful look (as opposed to a man look) on the wishes list screen, and I can't see a method of adding a new one any more (ISTR it used to be a 'fly-in' button on the right-hand side). 

I've gotten through to Jira direct, and there's a Create button, but that only allows for the support desk project, (USL?) not the wishes (UNP). 

Please let us know when we can add wishes again. 

Regards, 

Iain

3 replies

Iain Sharp
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  • Author
  • Inspiring
  • September 2, 2020

I've had a careful look (as opposed to a man look) on the wishes list screen, and I can't see a method of adding a new one any more (ISTR it used to be a 'fly-in' button on the right-hand side). 

I've gotten through to Jira direct, and there's a Create button, but that only allows for the support desk project, (USL?) not the wishes (UNP). 

Please let us know when we can add wishes again. 

Regards, 

Iain

Peter just suggested on another post that we create a wish for control of formatting in the proc editor. 

Unfortunately, I still can't seem to create a wish at all, for anything. It does at least appear to have stopped giving an error and does display the wishes, but there's no add option I can see. 


Iain


edwardhowkins

I've had a careful look (as opposed to a man look) on the wishes list screen, and I can't see a method of adding a new one any more (ISTR it used to be a 'fly-in' button on the right-hand side). 

I've gotten through to Jira direct, and there's a Create button, but that only allows for the support desk project, (USL?) not the wishes (UNP). 

Please let us know when we can add wishes again. 

Regards, 

Iain

I've run into similar situations after interface updates where a familiar feature suddenly seems to vanish.
A practical takeaway is to check whether permissions or project visibility have changed, much like happy birthday wishes to police officer are easier to find when everything is organized in the right place.


katakataucapan

That distinction between the support desk project and the wishes project is the key clue here. If the wishes list now displays but still has no add option, it sounds more like a permission or project-access issue than a simple missing button. It would help to confirm whether other users can still create UNP wishes, since that would narrow down whether this is account-specific or a wider change to the wishes workflow.