David, In one of the calls we handled here in the past Karen wrote me this below. Deriving from this text it may be related to permissions? Timeouts of many seconds often have to do with networking, so I would also check for mapped drives etc.. If "they" are having issues with roaming profiles on a Citrix box (providing the license server is on Citrix) then it generally comes down to one of two things: Either full permissions have not been granted on Citrix server for the Documents and Settings\\All Users directory or the Root_Config registry setting is pointing to the wrong drive (ex. M). The Root_Config (found here: HKey_Local_Machine>Software>Compuware>DLM) should be pointing to C:\\Documents and Settings\\All Users.

Thanks Rob, that was it. The users group did not have privilege to write to C:\\Documents and Settings\\All Users\\.compuware. DLM likes to try writing multiple times before timing out and eventually writing to another folder. This was the delay that we were seeing.