Uniface® Forum Home

Wish list is set to read only - early steps towards a new support site. Author: adrian.gosbell@synapse-i.jp (Adrian Gosbell) We are working on a project to replace the current Uniface.info site, and after a project meeting just before Easter, we have decided to make the wish list be read only until the new site, with new functionality is up and running.  Over the past year or so, we have been moving our internal systems to the Atlassian software, I've talked about this a few times at user events, customer visits and so forth.  The next phase is to move away from the current call tracking system to their Service Desk functionality, and as part of this project, it will give .info users single sign-on. It's a lot better than the current situation where different log-ins are needed between .info, the download site and call tracking which are currently 3 separate systems.   Gives us a better way to manage user accounts, for example if a user is no longer entitled t

Download section brokenAuthor: dennis.vorst@uniface.com (Dennis Vorst) Hi I am getting an error on the downloads page: Fatal error: Call to a member function cacheObject() on a non-object in /home2/uniface/public_html/wp-content/plugins/advanced-access-manager/application/control/subject.php on line 277

[SOLVED] User-Guide doesn't show pictures!!!Author: norbert.lauterbach@infraserv.com (Lauterbach) User-Guide doesn't show pictures!!!    http://unifaceinfo.com/uniface-service-desk-user-guide/

Topics with unread posts are sometimes not highlighted in the Recent Forum Posts listAuthor: ulrichmerkel@web.de (ulrich-merkel) as from today, it looks like posts from Daniel or Barbara do not show the posts in BOLD on the main page. It's a bit strange beeing not informed about the new information, isn't it?   added 20151111: even giannis latest post on "[SOLVED] filedump /nobom" was not indicated in BOLD

New look and feel to .info Author: adrian.gosbell@synapse-i.jp (Adrian Gosbell) I hope it's pretty obvious that there is a new look and feel to the site. Please post any findings in this thread and we'll start to work through them.    As some background.  The main reasons were to get the menu navigation more usable. This is because we have, and will add more as a result of our extraction from Compuware and moving away from Frontline. We know the links into the online call tracking need to be better, but this is dependent on us moving to a new CRM system (which is in hand).  This site is now responsive, meaning it's mobile device friendly. There are some glitches to iron out, and we are working through those.  Next steps:  Moving the Uniface documentation onto the site. (and implementing a mechanism to automatically update it as a result of our software build processes) Move the known bug lists onto the site (and implement a *decent* search mechanism to m

170903: issues index not updated?Author: ulrichmerkel@web.de (ulrich-merkel) is it possible the issues search index isn’t updated? Still shows 31657 as maximum as it was last sunday. Greetings from Frankfurt/Germany, Uli

wishlist data entry does not write the Type to the databaseAuthor: ulrichmerkel@web.de (ulrich-merkel) when I look at the wish again, I am in edit mode and the Type does not match the one I entered before. And a very anoying thing: after editing the wish, the title is automatically prefixed by "test". Think these bugs should be corrected ASAP.

issues index shows "older" issues twice for issues 31657 and lowerAuthor: ulrichmerkel@web.de (ulrich-merkel) query on reported issues shows hits twice for 31657 and below. For me it looks like the old index was not deleted at first. Perhaps someone can fix this so the lists are not so intimidating large suddenly.

is it possible the issues search index isn't updated?Author: ulrichmerkel@web.de (ulrich-merkel) after the issues search problem last week: is it possible the issues search index isn't updated? Still shows 31299 as maximum

apologies to Uli, I was deleting his postings..!! Author: adrian.gosbell@synapse-i.jp (Adrian Gosbell) I *thought* I was deleting duplicate/redundant info! But what I did not realize is that responses and updates to the wishes are not as visible as they could be! This was all about the questions about Oracle 12c, which is coming in the 9.6.04 update in December. And we'll see what we can do to make the updates to the wishes clearer.

"Reported Issues" query issueAuthor: ulrichmerkel@web.de (ulrich-merkel) It looks like that from today (18-mar-2018), queries on "reported issues" show a very strange reult: Instead of returning a complete list of bugs when entering looking for "BUG" as I got all those years, it's now only 1188 . Even checking for "issue", the format of the information shown has changed, so I see lots of meaningless information like: 1469. Issue Support Reported Issues Online Call Tracking Uniface Service Desk user guide Support & Call Logging Escalating an Issue Uniface Support Process Support Best Practices Technical Articles Support Survey https://unifaceinfo.com/fixes/issuelist/29941.php - 50.2kb   While we had a structured composition before: Issue 31727 BUG: 31727 - PostgreSQL: Retrieve profile containing wildcard fails for VC and VW fields. Status: Planned for resolution in 10.3.01 Patch(es): F212 G412 Symptoms: Summary: we have now only a very cryptic when looking for "f2

Cleaning up/rearranging the forumsAuthor: adrian.gosbell@synapse-i.jp (Adrian Gosbell) I'm slowly going through the forums, trying to make the overall usability simpler by doing things such as reducing the number of forums, merging duplicate topics and so on. I'm not enjoying the Wordpress dashboard that is used for managing behind the scenes, so it's going to be done over a period of time. I should also add, that as I come across threads certain threads, I'm deleting them. Threads which are older than about 3 years, and don't have any responses. Threads which were corrupted when we moved from the old site to Word Press. (sorry, we got most of them, but not all). Not a hard and fast purge/clean up, but more of a 'if I stumble across it, then I"m addressing it' approach.

[SOLVED] Online call tracking not working from links on this page. Author: i.sharp@pcisystems.co.uk (Iain Sharp) When I try and access the online call tracking, I'm getting chrome complain that support.uniface.info has redirected me too many times.  Is there another url I can use to get to my logged calls?    Regards,  Iain

break helpinfo not correct?Author: ulrichmerkel@web.de (ulrich-merkel) just scanned the new 9501e115 helpfile. for me it looks like something is not correct in the "break" information (same on the 9601x103).

unifaceinfo.com slow accessAuthor: mail@gandg.it (TheAleph) In the last months the access has become irritably slow, sometimes the pages are displayed in bad way, and so the consultation resulting limited and boring. It's just my problem or is it for everybody? Thanks.

[SOLVED] RSS feedsAuthor: i.sharp@pcisystems.co.uk (Iain Sharp) My outlook is reporting an inability to access the RSS feeds for the forum,  Task 'RSS Feeds' reported error (0x80004005) : 'The operation failed.' Task 'RSS Feeds' reported error (0x80004005) : 'Synchronization to RSS Feed:"http://unifaceinfo.com/forum/rss/445b2ed3-9303-4d56-9080-db357fade702/" has failed. Outlook cannot process the RSS content from http://unifaceinfo.com/forum/rss/445b2ed3-9303-4d56-9080-db357fade702/. The link may not point to a valid RSS source.' Is this just me or is the RSS feed broken? (It could well be just me, although it was working Friday, maybe I've been excluded since Brexit? )

Reported Issues Search problemAuthor: ulrichmerkel@web.de (ulrich-merkel) Since sunday 160918, the issues search form showns only the Reported Issues Enter key words to search the list of known issues and find out what the status is. but not the form for the query data.   when getting http://unifaceinfo.com/fixes/search/search.php there is a [HTTP/1.0 500 Internal Server Error 47ms] Greetings from Frankfurt/Germany, Uli

Forum getting worse and worse?Author: zdenek.socha@fullsys.cz (sochaz) Hello, once upon a time... I remember that time (am I too old? )... I was using some kind of feature here, on uniface.info, to read all unread posts, one by one. This feature was not perfect, but was very useful. Now I can't find it anymore. Is it gone? Why? How am I suppose to find all unread posts? I mean, it might be 2 (or even more) weeks I wasn't here. Forum seems to be all messed up. One workaround would be to sort the topics by the datetime of last post. Can I sort topics by the date/time of last post? OMG, how I wish this forum become useful... one day. Now, I just wonder, is there something strange in the forum or should I blame myself for not being able to use it correctly. Could someone please help me? Zdeněk

How to add a new downloadAuthor: ulrichmerkel@web.de (ulrich-merkel) I would like to place a file in the download area, but I have not found a clue how to do that. Any help/advice from the administration?

試し test テストAuthor: adrian.gosbell@synapse-i.jp (Adrian Gosbell) This is a test, there is nothing see in this forum!!   これはテストです、何もこのフォーラムにそこを参照していない！

New User Interface and Search Engine for Online Uniface DocumentationAuthor: barbara.douma@uniface.com (Barbara Douma) The HTML version of the Uniface documentation on uniface.info has been modernized with a new interface and search engine.  When searching for terms, you can search for partial words, and use logical operators such as and and or to narrow or broaden your search. For example: To find topics that contain terms beginning with "$instance", enter $instance and press Enter. This will retrieve topics such as $instancedbmod, $instancemod, $instancename, and so on. To narrow a search, use the logical and: print and proc  . This will retrieve topics related to the use of Proc or ProcScript for printing. We hope you like the changes. If you have comments and suggestions about a specific topic, you can click the Feedback link at the bottom of each page in the documentation. Barbara Douma,  Information Developer, Uniface

[SOLVED] Corrupted blogAuthor: zdenek.socha@fullsys.cz (sochaz) Hello, instead of blog here on uniface.info I can see just a complete mess. :-) Is it just me and my browner problem? Using Chrome on Win7. Regards, Zdeněk Socha

Uniface 10.3.01 available for LID, LU6, RSG, SOB, W32 and W64Author: daniel.iseli@uniface.com (diseli) Uniface 10.3.01 has been released on https://download.uniface.com for platforms LID, LU6, RSG, SOB, W32 and W64.

Uniface 9.7 Service Pack MG04 available for AS3, AS4, HPK, HPM, LID, LU6, RSG, SOB, W32 and W64Author: daniel.iseli@uniface.com (diseli) Uniface 9.7 Service Pack MG04 has been released and is available for AS3, AS4, HPK, HPM, LID, LU6, RSG, SOB, W32 and W64 on Uniface Downloads: https://download.uniface.com/downloads/Uniface/servicepacks/9704/ The information about the bug fixes included in G422 can be found shortly on the page with the Patch Listing for release 9.7.04. As of Service Pack MG03 (release 9.7.04) the bug fix information will no longer be available in the ReadMe's, but only online. For documentation updates see the topic "Uniface 9.7: Documentation Updates for Patches and Service Packs" under "Getting Started > What's New in Uniface 9 > What's New in Uniface 9.7" in the Uniface Library. Please note that you must have a user account to access the Service Pack on the Uniface Downloads site. To receive an account, you will have to register first. User accounts are cur

email communications and opting in/outAuthor: adrian.gosbell@synapse-i.jp (Adrian Gosbell) We have just made a small modification to users profiles, making it possible to opt out of communications from us.  At this time, we keep the .info mailing list separate from the Uniface mailing list which we use for marketing purposes, and I don't see them being combined, because this site is separately hosted, uses Wordpress, a shared sign-on is too difficult to implement, etc, etc.  We generally use the mailing list from .info for more technically orientated communications, for example alerts, notifications for online events, the .info summary, etc, so it is beneficial to receive this mailing. You find your profile in the top right corner.