Rocket Host Access

This technical article explains how to access the "Import Configuration..." and the "Save Configuration As..." menu options in Reflection for the Web (RWeb). Full article: https://portal.microfocus.com/s/article/KM000017075#SupportTips/KnowledgeDocs#Reflection

This technical article describes a problem which can occur with Extra! X-treme 9.7 installation failing if the setup files are extracted to folder with a long path name. Full article: https://portal.microfocus.com/s/article/KM000016993#Extra!#SupportTips/KnowledgeDocs

This knowledge article describes an issue which can occur where the Rumba+ Desktop display window is empty or black in the Microsoft Teams Product when shared with other chat participants. Full article: https://portal.microfocus.com/s/article/KM000016850#Rumba#SupportTips/KnowledgeDocs

In the Reflection for the Web 13.1 version there are Launcher settings that can be changed in the MSS Adminconsole. This will allow the use of the new RWeb Launcher, or make RWeb still function using the Oracle Java browser plug-in. Full article: https://portal.microfocus.com/s/article/KM000016784#Reflection#SupportTips/KnowledgeDocs

This technical note explains how to install Extra! X-treme for multiple users on a machine, such as when using Microsoft Windows Terminal Services.The information is also applicable to a PC on which multiple users log on. Full article: https://portal.microfocus.com/s/article/KM000016758#Extra!#SupportTips/KnowledgeDocs

This technical article discusses a "Connection Timed out" or 510 error when connecting or reconnecting an Extra! X-treme TN3270E display or printer session using a secure connection (TLS) or non-secure connection. Full article: https://portal.microfocus.com/s/article/KM000016792#Extra!#SupportTips/KnowledgeDocs

This technical article describes how to resolve the issue where a Rumba+ Desktop 10.2 session crashes upon exit if the “Auto Disconnect” feature is enabled. Full article: https://portal.microfocus.com/s/article/KM000017047#Rumba#SupportTips/KnowledgeDocs

Hello experts, Hope you may assist us with the following question: Do you have any information or documentation that outlines what the Citrix/WTS v7.5.2 licenses can be used for that you can share? Our question is whether these licenses are also valid on servers not running Citrix or WTS. This is a concurrent users license. Any input or advice is welcome! Thanks!!#Rumba#license

This technical article describes placing the Receive command in the connect macro to search the screen for characters returned by the host before steps are taken in the macro. Full article: https://portal.microfocus.com/s/article/KM000016182#Rumba#SupportTips/KnowledgeDocs

This technical article discusses the ability to use the Reflection or InfoConnect Desktop Automation Programming Interfaces (API) within a Citrix XenApp-type environment. Full article: https://portal.microfocus.com/s/article/KM000016756#Reflection#SupportTips/KnowledgeDocs

An error "kTokenSigningCertInvalidPublicKey" appears in the securityproxy\\logs\\logfile.0.log and sessions are no longer able to connect through the security proxy to a host. Full article: https://portal.microfocus.com/s/article/KM000016785#HostAccessMgmt/SecurityServer#HostAccessMgmt-SecurityServer#HostAccessMgmt-SecurityServe#SupportTips/KnowledgeDocs

This article provides the steps for configuring public key authentication between a Reflection Secure Shell Windows client and a Reflection for Secure IT Windows server. Full article: https://portal.microfocus.com/s/article/KM000015485#SupportTips/KnowledgeDocs#Reflection

This article outlines how settings are managed by the Reflection Secure Shell, SFTP, and SCP Windows clients. Full article: https://portal.microfocus.com/s/article/KM000015812#Reflection#SupportTips/KnowledgeDocs

A user is unable to connect, and sees a message like any of the following in their client debug log: Hostkey <fingerprint>: length is smaller than minimum allowed length (256 < 1024)Hostkey <fingerprint>: length is smaller than minimum allowed length (384 < 1024)Hostkey <fingerprint>: length is smaller than minimum allowed length (521 < 1024) Full article: https://portal.microfocus.com/s/article/KM000015751#Reflection#SupportTips/KnowledgeDocs

I have just installed Reflection on a Windows server but cannot open the Reflections Workspace due to an error relating to "Attachmate.emulation.frame not working" Can some please assist as to why this is happening? #Reflection

This knowledge article outlines steps to troubleshoot problems when pool sessions don't connect or stay connected to the host system when using Verastream Host Integrator (VHI). Full article: https://portal.microfocus.com/s/article/KM000016262#SupportTips/KnowledgeDocs#Verastream

In order for Reflection for the Web Sessions to report to the MSS Metering service it must be enabled in the session configuration under the Administration menu option / Metering Setup. Full article: https://portal.microfocus.com/s/article/KM000016354#SupportTips/KnowledgeDocs#Reflection

This article describes how to suppress or disable the Reflection splash screen from displaying when starting a session or layout. Full article: https://portal.microfocus.com/s/article/KM000016499#Reflection#SupportTips/KnowledgeDocs

This technical article describes an issue where an AS/400 file transfer may fail with the message "Record length of input file record exceeds host file record length. Stopping transfer". Full article: https://portal.microfocus.com/s/article/KM000016463#Extra!#SupportTips/KnowledgeDocs

This technical article describes a problem where the error "Unexpected parameter: Files" can occur when the Reflection Workspace is launched with "Run as administrator". Full article: https://portal.microfocus.com/s/article/KM000016550#Reflection#SupportTips/KnowledgeDocs

Getting the following error; "Host: <hostname> An error occurred  in communications Reflection SSL/TLS could not establish an encrypted connection" when attempting a host mainframe connection over a VPN (Virtual Private Network). In this particular situation, the cause of the issue was that the VPN Firewall was doing SSL encryption of all the inbound traffic from the client workstation. This was affecting applications like Reflection Desktop.  During the TLS Handshake, the VPN Firewall  was presenting the VPN Firewall certificate where Reflection Desktop  was expecting the host mainframe certificate for further validation. Since the wrong certificate was presented, the TLS Handshake was terminated as this point, which in turn caused the error to occur in the Reflection Desktop software.  Full article: https://portal.microfocus.com/s/article/KM000016539#SupportTips/KnowledgeDocs#Reflection

Steps to update from an Evaluation to a Licensed version of Rumba+ Desktop software. Full article: https://portal.microfocus.com/s/article/KM000016537#Rumba#SupportTips/KnowledgeDocs

This technical article describes an issue when a user logs into Host Access for the Cloud (HACloud) and is presented with an Available Sessions list. They pick a session to load from the list. After a period of time, the user tries to open a new session, but the session list is empty with the message "No Host Access for the Cloud sessions have been assigned to you". Full article: https://portal.microfocus.com/s/article/KM000016084#SupportTips/KnowledgeDocs#HostAccessfortheCloud

When saving the LDAP / Active Directory connection configuration a message displays of "Test Connection Failed". A secondary message also displays: "There was a problem processing your request. Check the following: certEncodingError com.wrq.fipsmodule.resources.Resources". Full article: https://portal.microfocus.com/s/article/KM000015789#Reflection#SupportTips/KnowledgeDocs

While trying to do the RUMBA as400 file transfer its giving below error " Communication link failure. APPC Primary RC = Comm-Subsystem-Not_Loaded#Rumba