Rocket Workload Automation

When creating a new task or process, we create them in Zena Dev and then import them to Zena Prod. In the new process, the "Select Default Agent" list includes all agents from both Zena Prod and Zena Dev environments. However, when creating a new task in the Zena Dev Web Client, the list only displays agents available in the Zena Dev environment. How can we configure the list to include agents from both Prod and Dev environments?  Thanks.The first picture is the Select Agent list for new Task.  There is no zena-p-agent listed.  The second picture is the Select Agent list for new Process.  It includes zena-p-agent.   

In the Windows Client, disabled processes are clearly distinguished by being grayed out, making it easy to identify their status at a glance. However, the Web Client lacks this visual differentiation-both enabled and disabled processes appear identical, creating confusion for users who cannot easily determine which processes are active.  See picture below. Request: Is there a way to implement visual indicators in the Web Client (similar to the graying effect in Windows Client) so users can easily distinguish between enabled and disabled processes?  Thanks. ------------------------------Vina NguyenUniversity of California, IrvineIrvine CA US------------------------------

Could you please let me know if we are able to call IDMC Taskflows through AEO Zena?  We have new integrations being built in IDMC in the future and wanted to know if there was a way to trigger these. IDMC Taskflows refers to Taskflows in Informatica Intelligent Data Management Cloud (IDMC), which is Informatica's cloud-based data management platform.------------------------------Vina NguyenUniversity of California, IrvineIrvine CA US------------------------------

We are thrilled to invite you to our upcoming webinar featuring the latest release of Rocket® Zena and Rocket® Enterprise Orchestrator 4.5.1! 🗓️ Date: June 25th ⏰ Time: 11-12 AM ET 📍 Register: Click here to save your spot! What to Expect: An overview of key updates in version 4.5.1 and how they can benefit you. A live demo showcasing exciting new functionalities. Interactive Q&A with our experts – bring your questions! If you can't join us live, no worries! Register and we'll make sure you receive the recording straight to your inbox. Don't miss this opportunity to stay ahead with the latest from Rocket Software! We look forward to seeing you there.------------------------------Martyna UleviciuteCustomer Community Managermuleviciute@rocketsoftware.com------------------------------

Hi, In Window Client, Zena has option to send the Process Item Output to notepad (see attachment).  Does Web Client have the same option?  If it has, can you help me to find it?   Another note...from Window Client we can get to Zena User's Guide (see attachment); however, in Web Client we could not.  Is it possible that you can give us that option?  Thanks.

When I use Import to move my updates from Zena Dev to Zena Prod, I got so many extra updates from Calendars since it was updated often.  How do I exclude the extra updates from Calendars folder?  

Is there a location on the Rocket support site that lists various Rocket products and their lifecycle information (something similar to IBM's)?Overview - Product lifecycle - IBM Support

If you're curious about how agent volume impacts your workload performance, check out @Jonathan Arambula's blog post where discusses why monitoring agent volume —the number of tasks completed by each agent—is crucial for keeping your workflows running efficiently as your business grows. The blog covers: Why agent volume matters for stability and fault tolerance How to quickly identify and resolve bottlenecks Detailed instructions for viewing agent volume reports in Zena and Enterprise Orchestrator This is a great tips if you're troubleshooting slow processing or planning to scale your automation. If you have any additional questions or comments, please drop them below!------------------------------Olivia SultanovSolution Marketing ManagerRocket Forum Shared Account------------------------------

Understanding agent volume – or the number of tasks completed by each agent – is critical for maintaining system performance and stability. If you notice that processing times are longer than usual, it may be a sign that your agent volume needs attention. Regularly monitoring agent volume allows you to identify potential bottlenecks and optimize how jobs are assigned, making the most of your resources and ensuring your workflows continue to run smoothly as your business grows. So why does agent volume matter? Managing agent volume is critical because as your business grows, the number of workflows increases. Distributing jobs across a larger agent pool prevents bottlenecks and ensures workloads run on time. Also, if one node fails, other agents can pick up pending tasks, which minimize disruption. How to check agent volume in Zena and Enterprise Orchestrator To view the agent volume report: Navigate to Operations in the main menu. Under System Reports Click on Agents. Right-Click Se

The Zena window client can sort processes by status color (red for failed, orange for hold, green for active, blue for completed). We'd like the Zena web client's operations tab to have the same sorting capability. This would help operators quickly identify problems. The current alphabetical sorting is not practical for this purpose.  Below is the current sort for zena web client. 

Dear Community, As we say goodbye to June, let’s take a moment to look back at a fantastic month together in the Rocket® Zeke™, Zebb™, Zack™, and Zara™ sub-forum. 🌟 Community Growth Our sub-forum is now home to over 100 members! Thank you to everyone who’s joined us, shared insights, and contributed to our growing knowledge base. Your participation makes this space vibrant and helpful for all. 🗨️ AMA Session Highlights At the end of May, we hosted a special Ask Me Anything (AMA) session with our very own Principal Sales Engineer, David Fleishman, and Product Management Director, Paul Wade. They answered your questions with lots of valuable insights and tips. Missed the session or want to revisit the Q&A? You can view the full discussion here: 👉 Read the AMA with our product experts 🙌 Thank You! Thank you for being an essential part of our community. Your questions, feedback, and ideas are what power this forum. Whether you’re new or have been here a while, we encourage you

Hello there! As June wraps up, we're excited to share what's been happening here in the Rocket® Zena™ and Rocket® Enterprise Orchestrator™ sub-forum. Our community continues to grow, now reaching 56 members-thank you all for being a part of our journey and making this space so valuable! 🌟 Community Highlights Customer Highlight – BrasilCap Check out how BrasilCap leverages our products to drive innovation and improve operations. Read the full spotlight here What is Human-in-the-Loop Automation? Add your perspective here 📢 Webinar TODAY We're thrilled to invite you to an exclusive webinar on the latest release: Rocket® Zena™ and Rocket® Enterprise Orchestrator™ 4.5.1. Time: 11:00–12:00 ET Join our experts for: Key updates in 4.5.1 and how they can help you A demo of new features Q&A-bring your questions! Can't attend live? Register anyway! We'll send out a recording so you can watch at your convenience. Register here! 🙏 Thank You for Your Engagement! Thank you to everyone wh

Rocket Zena and Enterprise Orchestrator introduces new the new self-service automation add-on, a streamlined interface designed to empower non-technical users to engage with automation in a secure, intuitive way. This update also comes with several improvements designed to make automation easier to use across different and complex IT environments. Whether you’re an IT Ops pro or a citizen automator, 4.5.1 marks a milestone in maximizing the value of automation through broader accessibility. What is Self-Service Automation? For central IT teams, self-service automation securely extends automation capabilities to business units, helpdesk agents, and beyond –  without giving up IT oversight. This shift reduces the burden on IT, cuts down on routine service tickets, and helps teams focus on higher-value initiatives. New Integrations Available Cloud Integrations: Now all customers can easily define the following tasks/monitors at no additional cost. Amazon EventBridge®, Amazon® SQS

For some of our accounts there will be need for a distributed version of Zeke.    Would that be Zena and/or Enterprise Orchestrator (includes job scheduling and that was built using Zena)? Is there a conversion process from Zeke to Zena? ------------------------------Kevin Fry Rocket Internal - Sr. Solutions ConsultantKansas City------------------------------

If you haven't explored it yet, learn.rocketsoftware.com is a great learning environment for all things Rocket—a space where you can grow your knowledge, challenge yourself, and move at your own pace. You’ll find carefully crafted learning modules designed to help you build and refine fundamental skills, or dive into advanced topics. You can also explore the other products Rocket offers—you might find something new and interesting. Jump in Any Time: It's easy to get started; just pick the module that matches your goals and jump in. Self-paced Learning: Follow along at your own speed. Centralized Documentation: All documentation lives here, too. The team constantly adds new content and resources! Start learning today------------------------------Martyna UleviciuteCustomer Community Managermuleviciute@rocketsoftware.com------------------------------

If you haven't explored it yet, learn.rocketsoftware.com is a great learning environment for all things Rocket—a space where you can grow your knowledge, challenge yourself, and move at your own pace. You’ll find carefully crafted learning modules designed to help you build and refine fundamental skills, or dive into advanced topics. You can also explore the other products Rocket offers—you might find something new and interesting. Jump in Any Time: It's easy to get started; just pick the module that matches your goals and jump in. Self-paced Learning: Follow along at your own speed. Centralized Documentation: All documentation lives here, too. The team constantly adds new content and resources! Start learning today------------------------------Martyna UleviciuteCustomer Community Managermuleviciute@rocketsoftware.com------------------------------

We recently had a great first AMA session on this sub-forum. Our Principal Sales Engineer David Fleishman, and Product Management Director Paul Wade shared their wealth of knowledge. In case you've missed it or want a recap, I've documented all of the questions and answers here for your convenience. Q. What types of custom information would you find most valuable to track or filter on using Custom Fields?  A. I can think of one use case, where if you had a large application, and you wanted to break that down into smaller chunks to better monitor that application.  So an example would be an Application like PAYROLL,  I could create a new field called APP2 and put in the value like PAYD - For Payroll Daily,  PAYW - Payroll Weekly, PAYM - Payroll Monthly.  Q. Can you share any tips or best practices for organizing Zeke jobs and events at scale?  A. Best way is to use the APPLICATION / GROUP fields to manage large applications. This way you can so

We’re excited to invite you to our live webinar focused on Rocket® Zena™ and Rocket® Enterprise Orchestrator™ 4.5.1. 📅 June 25, 10 a.m.-11 a.m. EST 📍 Register here Here’s  a glimpse of what we’ll cover: Rocket® Self-Service Automation Add-On. AWS® and Azure® Tasks. SAP® S/4 Hana Cloud Job Service Integration Improvements. Please look forward to a live demo of new functionalities and a live Q&A – bring your questions! Speakers: Paul Wade, Product Management Director David Young, Senior Manager, Software Engineering Olivia Sultanov, Solution and Customer Marketing Manager Make sure to register here! ------------------------------Martyna UleviciuteCustomer Community Managermuleviciute@rocketsoftware.com------------------------------

Challenge – Before Zena Before implementing Rocket® Zena, Brasilcap’s IT ecosystem was becoming increasingly complex. The IT team was struggling to keep up with the company’s workloads, especially since so much was executed manually. Brasilcap’s IT operators had to perform screen-to-screen access and execute business processes manually, none of which could run concurrently. Brasilcap wanted to automate critical workflows, improve control, bolster security, reduce errors and increase visibility into production processes. Solution – After Zena Through Rocket Zena, Brasilcap operators gained complete visibility into production level processes, empowering them to identify opportunities to further reduce operational risk. Read more here ------------------------------Olivia SultanovSolution Marketing ManagerRocket Forum Shared Account------------------------------

We're wrapping up another fantastic month in the sub-forum, and we have a lot to celebrate! THE FIRST AMA SESSION TOOK PLACE! Thank you to everyone who joined yesterday's Ask Me Anything session with David Fleishman, Principal Sales Engineer and our Product Management Director, Paul Wade! If you couldn't attend live or want to revisit any of the insights, be sure to read through the AMA thread here-there are some real knowledge nuggets and helpful tips that you won't want to miss! The AMA served as a follow-up to our recent webinar, What's New in Zeke Web 1.1.6?. Rewatch it here. PRODUCT UPDATE FROM PAUL WADE @Paul Wade has some exciting news on upcoming releases: "I'm pleased to update you all on our next release plans. Rocket® Zeke™ 7.1.2 is on target for a GA release in August 2025. Updates include: Enhanced security will be applied for import/export, reports and other batch options. Custom field values abilities: Edit from in Schedule View. New option in custom field definit

We're winding down another month, and what a May it's been! Here's your official rap-up-a quick look at what's happening, what's new, and what's coming soon for all things Rocket® Zena™ and Rocket® Enterprise Orchestrator™. COMMUNITY GROWTH We hit 52 members strong! New faces are always welcome-invite your colleagues, and let's keep building this powerhouse community together. IN CASE YOU MISSED IT: MAY'S POSTS Paul Wade, Product Management Director shared some knowledge about Human-in-the-Loop Automation. Olivia Sultanov, Product Marketer went in-depth with: Answering Your Questions about AI in Workload Automation. RESTful API Docs. Browse recent threads for more details, and don't forget to add your thoughts! WHAT'S NEXT: UPCOMING WEBINAR! Save the date: On June 25th, we're hosting a live Webinar for Rocket® Zena™ and Rocket® Enterprise Orchestrator™ 4.5.1! Topics we will cover: Rocket® Self-Service Automation Add-On. AWS® and Azure® tasks. SAP® S/4 Hana Cloud Job Servic

Welcome to our first AMA! It'll take place May 29, 10-11 a.m. EST Post your questions below, and Principal Sales Engineer David Fleishman and Product Management Director Paul Wade will be here to share their expertise. ------------------------------Martyna UleviciuteCustomer Community Managermuleviciute@rocketsoftware.com------------------------------

The wait is over! Our live Ask Me Anything session with David Fleishman and Paul Wade is happening today from 10:00 to 11:00 a.m. (ET) right here in the sub-forum. To ask your questions about Zeke, jump to the dedicated AMA thread and drop your questions. Don’t miss the opportunity to connect directly with our product experts!------------------------------Martyna UleviciuteCustomer Community Managermuleviciute@rocketsoftware.com------------------------------

May has been an exciting month! Community Growth Our sub-forum continues to grow! We're now 95 members strong and counting. Thank you for helping us build such a vibrant community. AMA Session Happening Tomorrow! A quick reminder-our Ask Me Anything session is happening tomorrow, right here in the sub-forum, from 10–11 a.m. EST! This is your chance to connect with our product gurus and get answers to all your questions. The session will take place in a dedicated thread-please click here to post your questions. Thank you for being a valuable part of our community! Stay tuned for more updates, conversations, and opportunities. ------------------------------Martyna UlevičiūtėCustomer Community Managermuleviciute@rocketsoftware.com------------------------------

Human-in-the-loop (HITL) automation integrates human oversight and decision-making into automated systems, allowing humans to guide and validate the automation process.   A simple example is where a workflow pauses for an end-user to accept or reject an activity before continuing execution. One alternative to this is fully autonomous processes. However, HITL ensures business critical and compliance-sensitive actions get human oversight before they are finalized. The growth in capability around AI is driving change in Workload Automation and is moving us closer to Human-on-the-loop (HOTL) as a steppingstone towards full autonomy which can conjure up scary analogies popularized in Sci-Fi movies. Rocket has HOTL capabilities now within AI Predictive Pulse, an AI/ML combo providing insights into job and process execution that includes fault detection, SLA protection and predictive analysis. Human automation experts confirm or decline suggestions from the AI to help train the model. We will