Rocket Host Access

How to configure Reflection Desktop in Ribbon UI mode yet use a layout file to launch multiple sessions into separate workspace frames more like Classic UI mode.  A layout file in Ribbon UI mode in Reflection Desktop will launch multiple sessions into the same workspace frame even with the “Open documents in same workspace”’ setting unchecked.  A layout file in Classic UI mode in Reflection Desktop will launch multiple sessions into separate workspace frames.   How to get Classic UI mode type behavior when configured for Ribbon UI mode. Full article: https://portal.microfocus.com/s/article/KM000014258#SupportTips/KnowledgeDocs#Reflection

The Reflection Desktop RD3X file grows in size over time, due to the ProductivityFieldSecurityDictionary.XML file inside the RD3X file growing over time. This occurs even when the Reflection Desktop Productivity Tools (Recent Typing, Auto Complete, Auto Expand, Spell Check) are all deactivated. The only way to prevent the ProductivityFieldSecurityDictionary.XML file from getting huge over time is to NOT install the Productivity Features in the Reflection Desktop Feature Install Tree. Full article: https://portal.microfocus.com/s/article/KM000014257#Reflection#SupportTips/KnowledgeDocs

Verified to make sure she was using the correct connection method in the connection settings which should be network. Made sure the network connection type was set to secure shell. Verified the host name/ IP address. After verifying that the connection settings were correct, uninstalled and reinstalled it on customer's computer, but the error still occurs anytime she gets timed out and tries to connect to the host again her reflection workspace is frozen and the only way to get out of it is by using task manager to force it to stop. #Reflection

You can reset defaults for all of the server settings, or for just the currently displayed configuration pane. To reset all settings to default values: From the Action menu, click Restore All Default Settings. Click Yes in response to the confirmation prompt. NOTE: This procedure saves a numbered backup copy of your settings file (for example, rsshd_config.xml.001). To reset defaults in the currently displayed pane From the Action menu, click Restore Pane Defaults. -or- From the current pane, click Restore pane defaults. Click Yes in response to the confirmation prompt. Save your settings (File > Save Settings). #SupportTips/SupportTips/KnowledgeDocs#Reflection#SupportTips/KnowledgeDocs

I have a program that connects and reads Presentation Space content with the EHLLAPI library. I don't want to capture hidden text like password so I called set session parameters with "NODISPLAY" flag but I got invalid parameter error. I tried other flags (EAB,XLATE,DISPLAY,...) successfully. I see both IBM standard document and Attachmate document mention that the EHLLAPI support "NODISPLAY" flag. Can anyone help me to capture non-display characters as null?#Rumba#ehllapi#NODISPLAY

The Reflection secure shell client creates user keys in SecSH format, which are compatible with the Reflection for Secure IT Servers for Windows and UNIX. OpenSSH servers require keys to be in OpenSSH format. When using the upload tool built into the Reflection client with an OpenSSH server, a conversion of the public key to OpenSSH format occurs automatically; however, it isn't always possible to use the upload tool. When performing the configuration manually, use the export feature in the Reflection secure shell settings to convert and save the public key into OpenSSH format before uploading it to the OpenSSH server.#Reflection#SupportTips/KnowledgeDocs#SupportTips/SupportTips/KnowledgeDocs

One or more Events have been defined in the "Events Mapper" and enabled, which causes data coming from the host to display very slowly on the screen. The data displays about 20 times slower than in Reflection 14.1. Full article: https://portal.microfocus.com/s/article/KM000013531#Reflection#SupportTips/KnowledgeDocs

This technical article describes the location of the .msi file to be used for installing Extra! X-treme 9.x. The available downloads for Extra! X-treme consist of a .zip file but a .msi file is needed to distribute using MSI command-line software deployment applications. Full article: https://portal.microfocus.com/s/article/KM000013859#Extra!#SupportTips/KnowledgeDocs

When running an Extra Basic macro that performs the SendFile method, it shows a mainframe error, "Incorrect option specified: file transfer canceled."  The Extra Basic macro will display an error similar to this:TRANS18 Incorrect option specified: file transfer canceledLine number: nStopping macro playback. Full article: https://portal.microfocus.com/s/article/KM000013814#SupportTips/KnowledgeDocs#Reflection

In Rumba+ v10.1 or higher, Under Session Configuration, Edit: Parsing there is an option for "Move Cursor After Paste".  When this option is enabled, the "Move Cursor After Paste" option will place the cursor after the last character of copied text.  If the copied text fills the field, the cursor will advance to the next input field.  The input field may be visible or hidden.  When unselected, the cursor is restored to the position it was in before the text was pasted.#Rumba#SupportTips/SupportTips/KnowledgeDocs#SupportTips/KnowledgeDocs

Greetings - We're in the process of creating an MSI based installation of Rocket BlueZone, and have experienced some odd behavior. When launching the desktop shortcut to a pre-configured session (*.ZMD), an error is displayed 'Error 5 writing profile - C:\\ProgramData\\BlueZone\\10.1\\Config\\<name of session>.zmd. We also noticed that if we launch the same session shortcut from the start menu, the error is not displayed. Even more strange, is that after launching the session shortcut from the start menu, then we can launch the desktop shortcut w/o receiving the error message. Has anyone seen this before? Thxs------------------------------Ralph CrowleyClient engineerCapital GroupHouston TX US------------------------------

In the sessionserver.log file many WARN messages like the following may display: WARN  2023-01-05 12:16:15,528 [MSS Keep Alive] [c.m.c.s.s.c.a.MSSKeepAliveHandler]: Error occurred pinging MSS for user XXXXXX  java.net.SocketException: Connection reset  Full article: https://portal.microfocus.com/s/article/KM000013414#SupportTips/KnowledgeDocs#HostAccessfortheCloud

hanging the “titleText” property in the Visual Basic Editor doesn't change the session title in “Classic" UI mode.  Running a macro to change the ThisView.titleText value does change the “titleText” property, but the text doesn't display in the session title.  It still works to change the session tab in “Ribbon” UI mode, for example: Sub Test() ' Display the host address on the Session tab in a VT session ThisView.titleText = ThisTerminal.ConnectionSettingsSecureShell.HostAddress End Sub Sub Test2() ' Display the host address on the session tab in an IBM session ThisView.titleText = ThisIbmTerminal.HostAddress End Sub Full article: https://portal.microfocus.com/s/article/KM000013499#SupportTips/KnowledgeDocs#Reflection

This article outlines a few suggestions and some best practices for Administrators to use when deploying Reflection Desktop host session files to end-users. Full article: https://portal.microfocus.com/s/article/KM000013639#Reflection#SupportTips/KnowledgeDocs

A user attempts to display a SAS generated graphic and it does not display, but instead the host screen stays black.  SAS was recently upgraded on the host, but the new version of SAS has dropped the GDDM PCG driver, so the driver was changed to IBM3179G.  The graphic image displays correct if an old version of SAS is used. Full article: https://portal.microfocus.com/s/article/KM000013628#Reflection#SupportTips/KnowledgeDocs

A Visual Basic (VB) application which uses early binding with prior versions of the Reflection 14.X or Extra! X-treme 9.x Type Libraries, may display one of the following errors when attempting to build or run the project with Reflection Desktop 16.x or higher:  Compile error: Can't find project or library or This is an unsupported session instance. The VB References dialog may also display one of the following messages (where n.n is a version number):  Missing: Reflection for IBM n.n Object Library or Missing: Attachmate EXTRA! n.n Object Library NOTE: These symptoms do not occur with scripts and applications that access the Reflection or EXTRA! COM object using version-independent late binding CreateObject() calls and do not reference the type library information (such as constant enum names). Full article: https://portal.microfocus.com/s/article/KM000013579#Reflection#SupportTips/KnowledgeDocs

The IBM ACCESS application can corrupt the PC systems .NET machine.config file with malformed XML.  Then when the Attachmate.Emulation.Frame.EXE from Reflection Desktop loads, the .NET framework will generate an exception code which can cause the Reflection Workspace to crash with the following types of errors listed below:First error: Faulting application name: Attachmate.Emulation.Frame.exe, version: 16.0.209.0, time stamp:0x561cc4a5 Faulting module name: KERNELBASE.dll, version: 6.1.7601.19110, time stamp: 0x56842600 Exception code: 0xe0434352 Fault offset: 0x0000c42d Faulting process id: 0xeb4 Faulting application start time: 0x01d15ed2aa44d69a Faulting application path: C:\\Program Files (x86)\\Micro Focus\\Reflection\\Attachmate.Emulation.Frame.exe Faulting module path: C:\\Windows\\syswow64\\KERNELBASE.dll Second error: Application: Attachmate.Emulation.Frame.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Except

When in the HA Cloud Administrative Console and creating a new terminal session the Session Server(s) may have difficulty contacting the Management and Security Server (MSS). This could be due to a network issue or a configuration change which causes a communication issue between the Session Server(s) and MSS.The administrator can access the initial screen to add the session name, but when attempting to launch the session a screen with the message “Unable to authenticate session.” is displayed instead. Full article: https://portal.microfocus.com/s/article/KM000013668#HostAccessfortheCloud#SupportTips/KnowledgeDocs

Hi community im new to the forum. I joines primarily because I have the previous  Rocket Terminal Emulator (7.x) Bluezone and Ive been helping my unit to automate a few simple tasks recently with regular scripts but we find that those are not very secure since you cant encrypt them. We also have the Rocket Bluezone Script Host ones that are encryptable but I cant find any documentation whatsoever about the BluezoneBasic Language. I know there are other languages that can be used instead but I read that the performance might worsen if we used a different language other than the default one. So, is there any documentation available for what you can do with BluezoneBasic or what is the process to request such documentation? Thank you.------------------------------Leonel OrtizFraud Prevention AnalystRocket Forum Shared Account------------------------------

Rumba+ Desktop has two choices for the “Security Service Provider”; the Rumba Security Service (RSS) and the Reflection Security Component (RSC); with the default value of RSS selected.When using the Rumba Security Service (RSS) in version 10.1 and higher, the product supports TLS 1.3.   Currently TLS 1.3 support using the Rumba Security Service (RSS) is only available on Windows 11 and Windows Server 2022.When using the Reflection Security Component (RSC), in version 10.1 and higher, the Rumba+ Desktop product fully supports TLS 1.3. More information on this topic can be found in the following knowledge base article: https://portal.microfocus.com/s/article/KM000010093?language=en_US #SupportTips/KnowledgeDocs#SupportTips/SupportTips/KnowledgeDocs#Rumba

I need to have cascading DropListBox's for a menu that builds a string. For example if DropListBox1 has three plus options it will display DropListBox2 to DropListBox4 below it depending on selection. Each subsequent DropListBox will need to hide/reveal the appropriate DropListBox selection.  I'm unsure if this would best be done by having multiple sub DropListBox's and have them display or hide depending on previous menu selection like the bad example image or if I should propagate each DropListBox with an array.   Which would be more efficient?  I've been unsuccessful in both hiding / revealing and propagating with arrays.  The goal of the dialog box is to create a string that it sends to the terminal. I'm an end user, not a developer but I am putting in earnest effort to learn. My current partially functional dialog looks like: Bad Example: #Attachmate#MainframeAccess#Extra!#dialogbox#Macro#Extra!X

Hi, Appreciate help to clarify reflection software license requirement for Windows server hosting managed file transfer service which licensed with Reflection Secure IT Server for Windows. If the server also need to act as client to another managed file transfer, do we needs to purchase Reflection Secure IT Client for Windows? Thanks.#Reflection

As of Reflection Desktop v17, you can do this by creating a new key pair using the option of ECDA. More information can be found in the following knowledge article:Public key authentication using elliptic curve algorithm user keys#SupportTips/KnowledgeDocs#SupportTips/SupportTips/KnowledgeDocs#Reflection

Occasionally a corruption or other issue might occur with the user Application.settings file that could result in Reflection Workspace failing to launch. A quick test and possible resolution could be to rename the file to something like Application.settings.bak, and launch Reflection Workspace again, in which case Reflection Workspace would automatically create a new Application.settings file. There is more information about this in the following knowledge article:Reflection terminates after the splash screen is displayed#SupportTips/SupportTips/KnowledgeDocs#SupportTips/KnowledgeDocs#Reflection

The executable for AS400 File transfer installed by OnWeb Web to Host is AS400FTX.EXE and located in C:\\Program Files (x86)\\Micro Focus\\RUMBA\\AS400. #SupportTips/KnowledgeDocs#Rumba#SupportTips/SupportTips/KnowledgeDocs