Rocket® Enterprise Suite

Receiving error 02000 SOAP response fault when calling a web service that has been deployed to Enterprise Server. Problem: During testing of a client program that calls a web service deployed to Enterprise Server we received the error 02000 SOAP response fault. How do we resolve this? Resolution: The Enterprise Server adminstrator should check the Enterprise Server adminstration page. Select the detail page for the Enterprise Server being used. Select the following tabs, 'Server Diagnostic' and 'ES Console'. Then look for the definition of the runtime error. Old KB# 14241#COBOL#netexpress#EnterpriseServer#Server#Enterprise

I am getting a message from ESMAC CASMG9999E DU004, /var/mfcobol/es/DCSA/casdumpa.rec. What does this mean? Problem: I am getting the following message from ESMAC. Why is this happening? CASMG9999E DU004, /var/mfcobol/es/DCSA/casdumpa.rec Resolution: This is happening because ESMAC cannot find the message files (dfhmsg & dfhmsg.idx) and is unable to find the actual text for message msgcode (or DU0004 in the example), so it displays instead a generic message CASMG9999E that just shows the message code and the parameters for it (…/casdumpa.rec in the example). The actual message in the example should have been: CASDU0004I Switched diagnostic output to %1$s# where %1$s is replaced by .../casdumpa.rec. The message itself is informational and it means that the switch of the diagnostics dataset was successful. Old KB# 14196#EnterpriseDeveloper#MFDS

What to do if CASFILE /rMTODEMO /dacctfil /ed gets return code 12 but the file is in active FCT. Problem: For some reason the CASFILE /rMTODEMO /dacctfil /ed gets a return code 12 but the file is in active FCT. Why is this? Resolution: The dataset is case sensitive so if the FCT is in uppercase then the /d needs to be in uppercase as well. The region also needs to be started from CASSTART and not the administraion page in order for this to work. With WrapPack 3 (WebSync 03) and above it is best to use the /f option to replace the /r option in order to eliminate the requirement of how the region is started. For example: CASTFILE /fMTODEMO /dACCTFIL /ed. Old KB# 14242#netexpress#EnterpriseServer#Server#Enterprise#COBOL

Can web services built with Net Express be deployed on any other third party servers or does it have to be deployed on Enterprise Server? Problem: Are there any alternatives for deploying web services on Enteprise Server? Can web services built with Net Express be deployed on any other third party servers or does it have to be deployed on Enterprise Server? Resolution: Any web services written in Net Express must be deployed on Enterprise Server no matter what the platform is. Old KB# 14273#Server#EnterpriseServer#Enterprise#COBOL#netexpress

ES/MTO started Details ESMAC JES CATALOG Problem: ES/MTO started Details ESMAC JES CATALOG Resolution: ES Administration page Edit the bad region JES tab Delete the system catalog entry Rekey the entry to the correct location. This occurred as the entry had placed a non-printable hex character for this environment setting. Old KB# 14250#netexpress#COBOL#EnterpriseServer#Server#Enterprise

No organization views are shown in the Portal after running the Export Standard View to Portal job. Problem: No organization views are displayed in the Portal after running the Export Standard View to Portal job. Resolution: Open the Configuration Manager -> Access Manager -> Authorizations for Portal. Select the user on the left and then the desired organization view (you can select more than one), and click Apply. Run the Portal Configuration Job. This will export the user authorizations and the user will be able browse the desired organization view in the Portal. Please note that the Export Standard View to Portal job exports organization views to the Portal, but to enable a user to see the exported view, you should authorize the user as described and then export his/her authorizations. Old KB# 14218#SupportTip#EnterpriseAnalyzer

No organization views are displayed in the Portal after running the Portal Configuration job for a Portal user. Problem: No organization views are displayed in the Portal after running the Portal Configuration job for a Portal user. Resolution: From the Work with Jobs functionality, click New. This starts the Job Creation Wizard. Select the Export Standard View to Portal job. On the next screen, select the organization view that has to be displayed in the Portal (and for which the Portal user was authorized with the Portal Configuration job submission). Submit the Export Standard View to Portal job. This will export the selected organization view to the Portal, so all users who are authorized to browse this view in the Portal will be able to see it. Old KB# 14217#EnterpriseAnalyzer#SupportTip

Web Enterprise Server client returns 02000 error and Enterprise Server console reports a RTS 173 error for an MQSeries API call. Problem: Web Enterprise Server client returns 02000 error and Enterprise Server console reports a RTS 173 error for an MQSeries API call. Resolution: Below is an example of MQSeries Client installed on the Micro Focus Enterprise server and the Web Service is using MQSeries calls from INT code. Procedure pointer to the correct DLL allows entry points to be located.        01  POINTER-WS.            05 MQ-POINTER       PROCEDURE-POINTER.        PROCEDURE DIVISION.        P0.            SET MQ-POINTER TO ENTRY 'MQICCB32'.           &n

This article discusses whether a CICS application can be deployed as a web service using the CICS Transaction Gateway. Problem: Is it possible to deploy a CICS application as a web service? Resolution: This is possible and the options are: 1) If your code has EXEC CICS statements then you will have to use MTO. This is not optional.  If the CICS commands are no longer needed then you will need to code alternatives and/or comment them out. 2) A COBOL web service cannot contain EXEC CICS statements because this is not currently supported.  However, you can run both web services and CICS applications at the same time under Enterprise Server.  Therefore, you can have a web service that invokes a separate CICS transaction via EXEC CICS LINK. This feature is called the "CICS Transaction Gateway" and is documented in chapter 11 of the Mainframe Transaction Option (MTO). Old KB# 14191#EnterpriseDeveloper#MFDS

Is it possible to define a web service in Net Express Enterprise Server which always responds to the same fixed port? Problem: When defining a new server in Server Express it is sometimes a requirement that the same fixed port be defined for the services.  Normally, each time the server is started, different ports are assigned to the services. Is it possible to define a web service in Net Express Enterprise Server that will always responds to the same fixed port? Resolution: Yes, it is possible to define a web service in Net Express Enterprise Server so that it will always respond to the same fixed port. Follow these simple instructions: 1. For the web service to be found, change the Enterprise Server web service listener to a specific port. 2. Stop the region 3. Edit the web service listener 4. By default the Endpoint address will be set to *:*, which means that the port is dynamically chosen.  To change to a specific port, chan

This article resolves the situation where a COBOL program running on a mainframe without problems returns an Open error File Status 39 after migrating to Net Express. Problem: We have a COBOL program running on a mainframe without any problems on other servers, but after migrataing to Net Express it returns an Open error File Status 39. Why is this? Resolution: The reason this is happening is because Net Express uses a non-mainframe dialect by default. This dialect assumes a fixed file format, whereas most of the mainframe data sets have a variable record format. There are several ways to solve this: 1. Change the FD Description by adding the RECORDING MODE clause, for example:     FD UZ01DD          RECORDING MODE IS V. 2.  Use the RECMODE Compiler Directive, for example: RECMODE"VSC24" or RECMODE"V" Old KB# 14244#COBOL#EnterpriseServer#netexpress#Server#Enterprise

When firing up Enterprise Server Administration via the web the startup failed, showing the message NET_BIND failed with return code of 226. Problem: When starting Enterprise Server Administration via the web, the startup failed with the following messages: 02/22/05 14:21:19        CCITCP (tcpnet.c $Revision: 4.75.1.1 $:0064) 20000 E bind (), called in NET_BIND, failed with return code 226. 050222 14211536        CASCD1020I JCP service process created for region ESDEMO, process-id = 00544 14:21:15 050222 14211537        CASCD0127I SEP 0001 created for ES ESDEMO, process-id = 00545 14:21:15 050222 14211554        544 ESDEMO   CASJC0001I Journal control initialized 14:21:15 050222 14211598        545 ESDEMO   CASSI1500I SEP initialization s

Micro Focus Directory Services is defined as a service when you install Net Express or Enterprise Server and it will be started automatically by default when you start your machine up. This means that you can open the Enterprise Server Administration page in your machine and use it to start and stop your servers. But how do I enable my Enterprise Server server to be started automatically on startup of my machine? Problem: Micro Focus Directory Services is defined as a service when you install Net Express or Enterprise Server and it will be started automatically by default when you start your machine up. This means that you can open the Enterprise Server Administration page in your machine and use it to start and stop your servers. But how do I enable my Enterprise Server server to be started automatically on startup of my machine? Resolution: There are 2 different things that you can do to get your Enterprise Server (ES) server automatically started on startup.

This article describes how to avoid having a run-time query return an "ORA-01403: no data found" message. Problem: The directive used for compiling is - dialect(ENTCOBOL) charset(ascii) SHOW-DIR copyext(cpy,cob,cpy) initcall "rtsora_t.so" p(cobsql) CSQLT=ORACLE8 DEBUGFILE SQLDEBUG MAKESYN VERBOSE end-c COMP5=NO picx=varchar2 SQLCHECK=FULL USERID=POC_USER/POC_USER@IKNPOC p(cp) endp FOLDCALLNAME LIST() OUTDD(SYSOUT,121,R) OLDNEXTSENTENCE endp; One of the queries is returning an "ORA-01403: no data found" message, even though the data is present in the table. The query is as given below:-EXEC SQL SELECT CUSTOMER_NBR, CONTRACT_ID, CONTRACT_STATUS, EFFECTIVE_DATE, ACQUISITION_DATE, SETUP_DATE, CYCLE_DATE, LATEST_END_DATE, DT_FOR_INVOICING, PREBILL_SPAN, LATE_CHRG_DATE, LATE_CHARGE_NBR, BILL_DATE, COLL_FIRST_UNPD, CURRENT_AGED, LEO_STATUS, BRANCH_CO_NBR, BRANCH_NBR, SUSPEND_DATE, CLOSE_BILL_IND, LEO_IND INTO :ALF4000-CONTRACT:ALF4000-STAT-CD FROM CONTRACT WHERE CUSTOM

This article addresses how to import SNT definitions into Enterprise Server Mainframe Transation Option (MTO) Problem: How do I import sign on table (SNT) definitions into Enterprise Server Mainframe Transaction Option (MTO)? Resolution: The import function supports the DFHCSDUP type of export file. These resources are held on the CSD (CICS System Defintion) file on the mainframe. The sign on table (DFHSNT) is the last to use macros instead of resource definition online (RDO). Micro Focus has its own way to import/export sign on resources. See the sample RDT file attached for more information. Use the import command casrdtup for import. Details of casrdtup can be found in Online Help. Attachments: Snt.rdt Old KB# 14195#MFDS#EnterpriseDeveloper

What to do when a KSDS file is defined in the FCT of Enterprise Server MTO and contains secondary keys, but OPEN in a batch processing program will fail for indexed files with a primary and alternate key. Problem: I am experiencing a problem where a KSDS file is defined in the FCT of Enterpriser Server MTO and contains secondary keys, but am getting a File Status 39 on OPEN in a batch processing program which fails for indexed files with a primary and alternate key. Resolution: In a batch oriented program you need to describe the alternate key, and that duplicates are allowed, if applicable. For example: SELECT  UZ08  ASSIGN  '.\\DATA\\UZ08.DAT'      ORGANIZATION  INDEXED      ACCESS IS  DYNAMIC      RECORD KEY IS  UZ08-PRIME      ALTERNATE KEY IS  UZ08-KEY2  WITH DUPLICAT

Receiving "no valid license found" and "licensing error" messages when starting a CICS region in Enteprise Server. Problem: When starting a CICS region in Enterprise Server, I get the following messages: CASSI1002S Server manager initialization failure, no valid license found 11:32:59 COBEC9036SS MTO ECM licensing error 0001 (no license found) Resolution: This is caused by an invalid (or expired) MTO license for Entperise Server software installation. Te resolve this, open Micro Focus Net Express / Configuration / License Management System in your Start menu. You can check the status of your MTO License and generate a new request key as appropriate, by going to the Licensing web solution at http://supportline.microfocus.com/licensing/LicensingHome.asp.Old KB# 14197#MFDS#EnterpriseDeveloper

This article explains what you can do if you receive this error. Problem: The “open input” statement goes to the mainframe to find a dataset, but instead receives an error 124 - "Communication with Fileshare server failed during IO request." This process was working under the previous version, but is now failing following an upgrade. Resolution: The (SERVERS) file on the mainframe contains a section headed “MFA Data Connect Server,” which contains the details of the Data Connect configuration. After receiving this error message, if you check the (SERVERS) member, you will see that the Data Connect members have not been copied over. By copying these details over, you now enable the dataset to be accessed. Incident Number: 2192017 Old KB# 14280#COBOL#Enterprise#MainframeExpressandMFE#MFDS#EnterpriseDeveloper#ServerExpress

After a server reboot, the following Enterprise Server processes are evident. Problem: After a server reboot, the following Enterprise Server processes are evident. Is this what should be expected (in the case of ESDEMO)? es_admin 17102 17101  0 Jan11 ?        00:00:00 casmgr32 /rESDEMO /m127.0.0.1:86 es_admin 17103 17101  0 Jan11 ?        00:00:00 casjcp32 /rESDEMO es_admin 17104 17101  0 Jan11 ?        00:00:00 cassi32 /rESDEMO -rESDEMO es_admin 17105 17101  0 Jan11 ?        00:00:00 cassi32 /rESDEMO -rESDEMO es_admin 17106 17101  0 Jan11 ?        00:00:00 /opt/microfocus/cobol/bin/mfcs32 -nESDEMO-m127.0.0.1:86 -l/var/mfcobol/es/ESDEMO -d -i01 -C root     19323 19283  0 08:28 pts/2&nbs

When installing 2003 server we tried to do casstart /test and daemon successfully started (demo starts, not the test server) but renamed dsdemo to test. Problem: During the 2003 server install, we tried to do casstart /test and daemon successfully started (demo starts, not the test server) but renamed dsdemo to test. Resolution: When you are typing CASSTART /TEST you are neglecting to place an 'r' in front of test. The correct syntax is CASSTART /rtest. This will bring up the correct server. Old KB# 14189#MFDS#EnterpriseDeveloper

This article addresses what to do if there is not a source available for the web service deployed under Enterprise Server when debugging or animating. Problem: What do I do if there is no source available for web service deployed under Enterprise Server when debugging or animating? Resolution: This issue has to do with debugging, otherwise known as animating, a COBOL program deployed as a web service under Enterprise Server where there is a call to CBL_DEBUGBREAK in the source of the service and you have also deployed the .idy debug file. Because a SEP (Service Execution Process) is running your COBOL web service subprogram, a call to CBL_DEBUGBREAK will prompt you to animate and it will bring up a new copy of the Net Express Animator that will attach to the SEP and debug your program. This new copy of Animator will not have a loaded project, so it has to find the source file for the service program. It does this by looking for the name of the source file in the .idy f

This article addresses whether Revolve 7.0 can be run on a Terminal Server. Problem: When upgrading from Revolve 6.2 to 7.0. the product shipped with a one-user license (different serial number from 6.2). We have a 20-user license, with the 20 users running on a Terminal Server. Why does it say "single user" in the title bar? Resolution: Revolve 7.0 is not officially supported on a Terminal Server. However, the licensing is not an issue. As long as you don't have more users than you are licensed for, it's not a contract violation. Since there's no multi-user version, the "single user" text on the title bar has no alternative. The best thing to do is to ignore that and continue using the product just as you've been using it. Old KB# 14155#SupportTip#EnterpriseAnalyzer

When a job was submitted for class B it stayed in the input queue and kept going on hold. Problem: When a job was submitted for class B it stayed in the input queue and did not become active. We have created initab initiator for AB and the job card says class=B  but the job keeps going on hold. What is happening? Resolution: This happened because there was no initiator started for class B therefore the job never became active. If you look at the console.log notes you will see that there were no initiators started. Ensure that there is a line CASBJ0023I Batch Initator INITAB: classes)  "AB"....... Then, select the "edit" button of the server and see if the intiators are listed there. Look on the MTO tab, then the JES tab and there will be an initiator tab present. If there are no initiators, create it again and make sure you hit the "apply" button at the bottom for this to take. Old KB# 14131#Enterprise#Server#EnterpriseServer#

This article explains why the message "You are not licensed to use this product" is received after installing Enterprise Server Mainframe Transaction Option. Problem: After successfully installing the Enterprise Server Mainframe Transaction Option (ESMTO) developer license and running License Manager (mflm_manager), any developent-related command such as sde or cob produces the error message "You are not licensed to use this product." Resolution: Two development license keys with the same serial number are supplied to Enterpirse Server Mainframe Transaction Option (ESMTO) developers. Both must be installed, for example: Serial number: 123456789012XX License key: 03030 20000 12345 67890 ABCD and Serial number: 123456789012XX License key: 03030 10000 54321 0FEDC BA98 Old KB# 14139#Licensing#Server#ServerExpress#COBOL#Enterprise#EnterpriseServer

This article explains how to correct a problem with autoinstalled terminals being not being deleted after disconnecting from Enterprise Server. Problem: If you quit the Attachmate Extra terminal emulator, thereby forcibly terminating an active session with Enterprise Server/MTO, Enterprise Server continues to show the disconnected client as an active autoinstalled terminal. Enterprise Server should delete the autoinstalled terminal definition. Resolution: Enterprise Server determines whether or not to delete an autoinstalled terminal definition based on the SIT ID Timeout and Input Timeout values. When using the Attachmate Extra terminal emulator, a value of zero for these settings results in the timeout never occuring, thereby leaving the terminal active indefinitely even when it has been disconnected. To resolve the problem, change the values of the ID Timeout and Input Timeout settings as follows: From the Enterprise Server Administration page,